Good process

Are you sure you're solving the same problem?

One reason disagreements get messy is that people are on different train tracks and don’t know it.

Aug 6 •

How to transform gravity problems in conflict resolution

Gravity problems make conflict resolution difficult. Here’s how to recognize gravity problems when you see them, why they’re troublesome, and how to…

Jul 2 •

How to nurture contributory dissent

Contributory dissent drives creativity, critical thinking, and breakthroughs without undermining healthy dynamics.

Feb 19 •

3 problem-solving pitfalls that can derail conflict resolution

Good problem-solving process is like a reliable GPS, helping us navigate a difficult conversation coherently.

Jul 3, 2024 •

A way to identify a conflict's primary drivers

A relationship diagram takes a systems-thinking approach to problem-solving, helping you discern which elements interact with and influence each other.

Jan 2, 2024 •

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